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Bank Charges
In January 2009 the Financial Services Authority (FSA) extended the "waiver" from its own rules which normally require banks to deal with complaints within a set time. The banks (many of which are largely owned by us the taxpayer) could therefore continue sitting on new complaints until the end of July 2009. The FSA said it had extended the waiver because the High Court test case on the bank charges was still going on. In March 2009 the Appeal Court ruled that the Office of Fair Trading (OFT) has the power to investigate the issue of bank charges. In April 2009 the House of Lords gave permission for the banks to contest the Court of Appeal's decision that bank charges can be subject to fairness rules. Whilst the above means claims cannot yet be progressed, it is possible for your claim to be dealt with if you are in "Financial Hardship". |
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